Help

For help with myColumbia, please send mail to askcuit@columbia.edu.

Frequently Asked Questions

MyColumbia is designed to enable Columbia's faculty and staff to find the information and password-protected resources they need quickly and easily in one central place.

 

  • In myColumbia, I'm not seeing one of the pages that I am authorized to see. Why is that?

The design of the new myColumbia differs from the old one. Find out more (you will need to log in to view this page).

If you don't see a link to a page that you know you are authorized to see, you will need to send us a report.

Send a Report to Us

  • Why don't I see the same layout as my colleague in myColumbia?

MyColumbia creates a customized layout for you with content and services based on your roles at the University. For instance, all faculty and staff will see a page where they can view paychecks, update personal information, and perform related tasks. But only authorized administrators will see links to financial applications.

 
  • I notice that something on a myColumbia page is incorrect. Who should I notify?

MyColumbia contains information from many different University sources. For changes in content, contact the department that originates the information.

Send a Report to Us

  • My department has some information that we'd like to add to myColumbia. How can we do that?

We welcome additions to myColumbia! Please send us a report.

 
  • How do I log into myColumbia with my Columbia UNI?

Click on the "Log In" link. The login screen will appear. Type in your Columbia UNI and password and click on the "Log In" button. You will see a welcome greeting. Now you can begin using myColumbia.

Send a Report to Us

  • I have just logged into myColumbia and I know I typed my correct UNI and password, so why do I still end up back at the page that asks you to log in?

This means that you are still not logged in to myColumbia. Make sure that cookies are enabled in your browser.

Send a Report to Us

  • What does single sign-on mean and why do I still have to log on again?

Single sign-on lets you log in using your UNI and password to access several secured applications without having to log in again to each one. Note that not all myColumbia applications use single sign-on.

Send a Report to Us

More Resources

If you are unable to find the solution to your problem above or would like to make a suggestion, please send a report to us.